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Terms & Conditions

At Loved Buy Baby we endeavour to create the best shopping experience for our customers. We are only human and unfortunately mistakes can happen so we reserve the right to cancel an order up until delivery.

All of our products are checked before they are advertised but as they are pre-loved we cannot offer a guarantee. If a product stops working within 7 days we are happy to accept the product back for a refund or exchange. Such an exchange or refund will be entirely at the discretion of the management following an inspection by the management of the item in question.

As such, we cannot accept any liability whatsoever should a child be injured due to a fault with any product and we advise that all customers check that they are happy with the product when they receive it and before it is put into use. We recommend that an appropriate adult check the item for safety prior to allowing a child to use it and that an appropriate adult supervises children using the item at all times.

By ticking the box below, you are indicating that you have fully read and understood the above terms and conditions and agree to them prior to purchase.

For our RETURNS procedures please see our Returns Policy.